netpin

Shopping Information

netpin empower you to sell on  marketplace

Shipping Information 

At netpin.com.ng, we are committed to ensuring that your orders are delivered safely, quickly, and conveniently across Nigeria.


🚚 Delivery Options

We offer the following shipping options based on your location and product type:

1. Standard Delivery

  • Delivery Time: 2–7 working days (within Nigeria)

  • Availability: Nationwide

  • Ideal for: Most general products

2. Express Delivery (where available)

  • Delivery Time: 1–2 working days (major cities only)

  • Availability: Lagos, Abuja, Port Harcourt, and other key cities

  • Ideal for: Urgent or time-sensitive items

  • Extra charges may apply

3. Pick-up Stations (Coming Soon)

  • Delivery Time: 2–5 working days

  • Customers will be notified when their package is ready for collection.

  • Ideal for: Buyers in busy areas or with limited home delivery access


💳 Shipping Fees

Shipping costs are calculated based on:

  • Delivery location

  • Package size and weight

  • Seller’s location (some items may ship from different cities)

Shipping fee is shown at checkout before you confirm your order.


Delivery Timeframe by Zone

RegionEstimated Delivery Time
Lagos & Southwest1–3 working days
Southeast & South-South2–4 working days
North-Central3–5 working days
Northeast & Northwest4–7 working days

Note: Sundays and public holidays are excluded from delivery times.


📦 Order Tracking

Once your order is shipped, you will receive:

  • A tracking number (via SMS or email)

  • Real-time delivery updates

  • Customer support access in case of any delays


Pay on Delivery (POD)

We offer Pay on Delivery for selected products and locations.
You can pay in cash or transfer upon receiving your item.

🔐 Items eligible for POD are marked on the product page.


🔄 Failed Delivery / Missed Delivery Attempts

  • If delivery fails due to incorrect address or unavailability, our team will attempt redelivery.

  • After two failed attempts, your order may be returned and cancelled.


🚫 Restricted/Delayed Delivery Areas

In rare cases, delivery may be delayed in:

  • Remote/rural regions with limited courier coverage

  • Areas experiencing security or weather-related disruptions

Our support team will contact you if there are any issues with your shipping address.


💬 Need Help?

If you have questions about your delivery or need to change your shipping details, please contact:

📧 support@netpin.com.ng
📞 +2349124800290  
🕐 Mon–Sat | 9:00 AM – 6:00 PM

Netpin.com.ng is Nigeria’s smartest, new, innovative and fast-growing digital hub that combines the power of e-commerce, news, and entertainment — all in one dynamic platform.

We are more than just a marketplace. At netpin, we are building a connected online community where people can buy and sell products, stay informed, and enjoy engaging lifestyle content with ease and confidence.

🎯 Our Mission

To deliver value, trust, and inspiration by creating a digital space where Nigerians can shop smarter, stay informed, and feel connected.


👁️ Our Vision

To become Nigeria’s most inclusive and innovative online destination for commerce, culture, and creativity.

💡 What Makes Us Different

  • 🛒 All-in-one platform: Marketplace + News + Entertainment

  • 🤝 Support for local sellers and startups

  • 📱 Mobile-friendly, simple to use

  • 🔐 Transparent, secure, and reliable

  • 🌍 Culturally relevant and community-focused

0

Subtotal