Privacy Policy 

Effective Date: 16/07/2025
Last Updated: 16/07/2025

At netpin.com.ng (“netpin”, “we”, “our”, “us”), we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect the information you provide when using our website and services.

By using netpin.com.ng, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

a. Personal Information

• Full Name

• Email address

• Phone number

• Address (for shipping/delivery)

• Payment information (e.g. for processing transactions)

b. Non-Personal Information

• IP address

• Browser type and device

• Pages visited and time spent on the site

• Referring websites or links

c. User-Generated Content

• Product reviews

• Comments on blog posts

• Uploaded images or listings (if you are a seller)

2. How We Use Your Information

We use your data for the following purposes:

• To process orders and manage your account

• To communicate with you (e.g. order updates, support responses)

• To personalize your shopping and content experience

• To send promotional emails (only if you opt-in)

• To improve our website’s design, performance, and user experience

• To detect and prevent fraud or misuse of the platform

3. How We Share Your Information

We do not sell your personal information. However, we may share it with:

• Trusted service providers (e.g. payment processors, delivery companies) for order fulfillment

• Legal authorities, if required by law or for fraud prevention

• Business partners, where collaboration is required for a service (with your consent)

4. Cookies & Tracking Technologies

We use cookies and similar technologies to:

• Keep you logged in

• Store your preferences

• Track traffic and user behavior on the site

• Show relevant advertisements

You can control or disable cookies through your browser settings.

5. Data Security

We implement appropriate technical and organizational measures to protect your information from:

• Unauthorized access

• Disclosure

• Loss or destruction

Your payment details are handled securely through encrypted third-party gateways (e.g., Paystack, Flutterwave).

6. Your Rights

Under Nigerian data protection laws, you have the right to:

• Access the personal data we hold about you

• Request corrections or updates to your data

• Request deletion of your personal data

• Withdraw consent for marketing communications

To exercise any of these rights, please contact us at support@netpin.com.ng.

7. Data Retention

We will retain your information only as long as needed to:

• Fulfill the purposes outlined above

• Comply with legal and financial record-keeping requirements

8. Third-Party Links

Our website may contain links to third-party sites (e.g. social media, advertisers). We are not responsible for their privacy practices. Please review their policies before sharing any personal data.

9. Children’s Privacy

NetPin.com.ng is not intended for users under the age of 18. We do not knowingly collect personal data from children.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with a new “Last Updated” date. Continued use of our platform indicates your acceptance of the updated terms.

11. Contact Us

If you have questions or requests related to this Privacy Policy, please contact:

📧 support@netpin.com.ng
📞 +2349124800290